James is an accomplished senior executive with extensive experience as an agent of change in large domestic and international corporate settings. He has successfully implemented over 10 transformational and turnaround initiatives, 30 acquisition integrations, 5 operations/quality shared services centers of excellence, and 3 innovation centers. James has over 30 years experience in General Management/business operations roles as well as Chief Information Officer positions. He retired in September 2013 as Senior Vice President of Quality, Operations and IT at Medtronic, Inc., a global medical technology company that employs approximately 45,000 people and does business in more than 120 countries. James also served as a member of Medtronic’s executive management team. Prior to joining Medtronic in 2006, he was Vice President and Chief Information Officer at Georgia-Pacific Corporation, a global forest products company that employed over 55,000 people.
As EVP & CIO of Comcast Cable, Rick Rioboli leads the information technology organization responsible for the technology, systems and tools that support the customer lifecycle (sales, activation, billing, support, etc.), as well as employee-facing functions such as human resources, finance, and workplace information technology. Rick and his team are responsible for leading the technology strategy and execution of Comcast’s customer experience transformation, which strives to make the customer experience simple, consistent and digital.